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Home > CME > Courses
Improving Patient Care, Part I

Certified for 1 Category 1 AMA Credit.

Presented by the University of Alabama School of Medicine
Division of Continuing Medical Education

Release Date: June 18, 2008
Expiration Date: June 18, 2011

Target Audience
Objectives
Source
CME Participation
Accreditation & Credit

Overview
Case 1
Case Question #1
References

TARGET AUDIENCE:
Primary care physicians

OBJECTIVES:
Upon completion of this CME activity, participants should be able to:
  • Demonstrate knowledge of a framework that can be used to improve the quality of care for patients.
  • Describe what systems thinking is and why it is important for patient care.
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SOURCE:
FACULTY:

Trina McKenzie, MD
School of Public Health, University of Alabama at Birmingham
VA Quality Scholars Fellow
Birmingham, Alabama

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DISCLOSURE:
The faculty has no commercial affiliations to disclose.

Because of the nature of preliminary studies, some products mentioned are unlabeled and investigational. Dosages, indications, and methods of use of drugs mentioned in this publication may reflect the experience of the authors, clinical literature, or other resources. Therefore, please see the full prescribing information before using any licensed product mentioned.

CME PARTICIPATION:
To participate in this online course for CME credit, please review the objectives before beginning the program. Complete the course and the self-assessment test before June 18, 2011 to receive CME credit. Your certificate will then be available online. This process should take approximately 1 hour.
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ACCREDITATION:

The University of Alabama School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The University of Alabama School of Medicine designates this educational activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

The boards of nursing in many states, including Alabama, recognize Category 1 continuing medical education courses as acceptable activities for the renewal of license to practice nursing.

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DISCLAIMER:
Dosages, indications, and methods of use of any drug referred to in this publication may reflect the clinical experience of the authors, clinical literature, or other clinical resources. Therefore, please see the full prescribing information before using any product mentioned. UAB is an equal opportunity/affirmative action institution.
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OVERVIEW:

Most doctors are interested in providing their patients with the highest quality of care possible. At times, various obstacles arise which may prevent you from reaching this goal. Frequently, these obstacles are engrained within the systems and processes of medicine. However, it is possible to make a change. This module is designed to introduce the concepts of systems thinking and some strategies for implementing change. Participation in this case-based module may help you to:

  • Identify barriers to providing high quality care.
  • Understand what you can do to improve the care you give to your patients.
  • Prepare you for the performance improvement plan required by the ABIM and ABFM for re-certification.
  • Experience the satisfaction of seeing your patients and your practice reach their full potential.
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Case:

Mr. S is a 47 y/o male with DM2 (HgbA1c 12) and neuropathy who presents to clinic c/o a moderately-sized ulcer on his right great toe. This is his 3rd diabetic ulcer in two years. He has previously refused to begin insulin. Two months ago, he presented with a small sore on his right great toe. Mr. S was referred to podiatry, but he missed the appointment because the clinic forgot to fax the referral to podiatry. This small sore (see picture 1) has now progressed to the ulcer seen today.

Picture 1:[1]

His PCP examines him but forgets to document a foot exam. His PCP discusses wound care and provides him with a prescription for cephalexin. Unfortunately, the fact that his two previous diabetic ulcers grew MRSA is not documented in his chart. Mr. S is told to return if his ulcer worsens.

Mr. S calls for an appointment as his ulcer has worsened. Unfortunately, the next available appointment is in 2 weeks. When Mr. S returns, his PCP is on vacation, so he is seen by another physician. Because his PCP did not document a foot exam, the current physician does not realize how much Mr. S’s ulcer has progressed. (See picture 2)

Picture 2:[2]

Mr. S expresses uncertainty about his wound care regimen. The covering physician changes Mr. S’s antibiotic. However, before he has a chance to explain the wound care regimen, he is called away to see another patient who is quite ill. Mr. S leaves the office with a new antibiotic, but he is still confused about how to care for his wound.

Two months later, Mr. S presents to the ER with a grossly infected ulcer. The consulting surgeon sees him and recommends amputation.

Picture 3:[3]

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Case, Question 1 of 4

1. Who is primarily responsible for Mr. S's current condition?

A. The patient
B. The PCP
C. The covering physician
D. The health care system

 

 
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